Introduction
At DB Global Logistics LLC, safeguarding your personal information is paramount. As a brokerage company, we recognize the importance of privacy and are committed to protecting the data you entrust to us. When utilizing our services, customers typically provide personal information crucial for the brokerage process. This may include contact details (such as name, address, phone number, email, and SMS), vehicle specifics (including make, model, and VIN), pickup and delivery information, as well as payment details. We acknowledge our responsibility to ensure the confidentiality and security of this data, employing various measures such as secure online forms, encryption protocols, access controls, and adherence to relevant regulations.
Information Collection
When engaging with our website, we collect personal information you voluntarily provide during transactions, including your name, address, and email. This information is utilized solely for the purposes specified above. Additionally, we gather data such as IP addresses, login details, and browsing patterns to enhance our services and user experience. This may encompass session metrics, page interactions, and purchase histories. We also collect personally identifiable information, payment details, feedback, and product reviews to improve our offerings and comply with legal obligations.
Use of Information
We collect both non-personal and personal information for various purposes, including:
- Providing and operating services
- Offering customer assistance and technical support
- Sending service-related notices and promotional messages
- Generating aggregated statistical data for service enhancement
- Ensuring compliance with applicable laws and regulations.
Information Sharing
- We collect and use your personal information in order to provide services to you.
- We do not share your personal information with third parties, except when necessary to provide the services requested by you or as required by law.
- We will not sell, trade, or otherwise share your contact information, such as phone numbers and SMS consent, with third parties under any circumstances.
- We prioritize the confidentiality of your personal information and do not share it with any third parties. We will not sell or share your contact information.
Information Security
We implement robust security measures to prevent unauthorized access, disclosure, or use of your information. Our website employs SSL encryption and secure servers to safeguard data transmission. We retain your information only as long as necessary to fulfill service requirements and legal obligations, retaining anonymized data for analytics and research purposes.
Entire Agreement
By utilizing our services, you acknowledge and agree to these Terms and Conditions, constituting the entire agreement between the parties. These terms supersede all prior negotiations and understandings.
Cancellation and Refunds
Cancellations must be submitted in writing at least 24 hours before pickup, with refunds issued minus applicable fees.
Changes to this Policy
We reserve the right to modify this privacy policy at any time, with changes taking effect immediately upon posting on the website. Material updates will be notified to ensure awareness of information collection, usage, and disclosure practices.
Contact
If you wish to access, correct, amend, or delete any personal information, please contact us at:
- Email: info@dbgloballogisticsllc.com
- Phone: (469)-722-5702
By using our site, you signify your agreement to the terms of this privacy policy and terms of use.